All of Casper's Toys are covered by
Casper's Unconditional Guarantee.
Simply put, if ever you have a problem with one of Casper's Toys, return it with shipping and handling, and it will be replaced or repaired. Package the item you are returning as light as possible and ship it to us for the cheapest rate. We don't mind what condition it arrives in. Please include $5.00 for our shipping and handling to return it to you. Our guarantee covers anything including breakage, abuse, or over use.